Last Updated: January 2025
At BCS Detailing (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bcs-detailing.co.uk (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We collect and process various types of personal information when you interact with our website:
- Personal Identification Information: Name, email address, phone number, or other details when you subscribe to our newsletter, contact us, or use other services on our website.
- Technical Data: IP address, browser type and version, device type, operating system, and other data that is automatically collected through cookies and similar technologies.
- Usage Data: Information about how you use our website, including page views, referring URLs, and duration of your visit.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our services.
- To improve, personalize, and optimize your experience on our website.
- To communicate with you, including responding to inquiries or providing customer support.
- To send promotional emails or newsletters (with your consent).
- To comply with legal obligations and protect our rights.
3. Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us identify you and remember your preferences. You can adjust your browser settings to refuse cookies, but doing so may affect the functionality of certain parts of the website.
4. Sharing Your Information
We will never sell, rent, or trade your personal data to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting, email marketing services). These third parties are bound by confidentiality agreements and are only allowed to use your information for the purposes we specify.
We may also disclose your information when required by law, such as to comply with a subpoena or legal process.
5. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. If you wish to request the deletion of your personal data, please contact us at brad@bcs-detailing.co.uk.
6. Your Rights
Under UK data protection laws, you have the following rights in relation to your personal data:
- The right to access the personal data we hold about you.
- The right to correct any inaccuracies in your personal data.
- The right to request the deletion of your personal data in certain circumstances.
- The right to object to or restrict the processing of your personal data.
- The right to withdraw your consent to receive marketing communications at any time.
If you wish to exercise any of these rights, please contact us at brad@bcs-detailing.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have violated your rights.
7. Security of Your Data
We take the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
8. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any external websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new “Last Updated” date. Please review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
BCS Detailing
1 Rockfield Business Park, Old Station Drive, Leckhampton, Gloucestershire, GL53 0AN
Email: brad@bcs-detailing.co.uk
Phone: 07736 367124